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1. Introduction

Welcome to True Soft Development. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this Privacy Policy or our practices with regard to your personal information, please contact us at office@truesoft-d.com.

2. Information We Collect

We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products and services, when participating in activities on the website, or otherwise contacting us.

The personal information that we collect depends on the context of your interactions with us and the website, the choices you make, and the products and features you use. The personal information we collect may include the following:

  1. Personal Information Provided by You: We collect names; phone numbers; email addresses; mailing addresses; job titles; contact preferences; and other similar information.

3. How We Use Your Information

We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below:

  • To Post Testimonials: We post testimonials on our website that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and the content of the testimonial. If you wish to update or delete your testimonial, please contact us.
  • Request Feedback: We may use your information to request feedback and to contact you about your use of our website.
  • To Enable User-to-User Communications: We may use your information in order to enable user-to-user communications with each user’s consent.
  • To Manage User Accounts: We may use your information for the purposes of managing our account and keeping it in working order.
  • To Send Administrative Information to You: We may use your personal information to send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.
  • To Protect Our Services: We may use your information as part of our efforts to keep our website safe and secure (for example, for fraud monitoring and prevention).
  • To Enforce Our Terms, Conditions, and Policies for Business Purposes, to Comply with Legal and Regulatory Requirements, or in Connection with Our Contract.
  • To Respond to Legal Requests and Prevent Harm: If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
  • To Manage User Accounts: We may use your information for the purposes of managing our account and keeping it in working order.
  • To Deliver and Facilitate Delivery of Services to the User: We may use your information to provide you with the requested service.
  • To Respond to User Inquiries/Offer Support to Users: We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our services.
  • To Send You Marketing and Promotional Communications: We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. For example, when expressing an interest in obtaining information about us or our website, subscribing to marketing, or otherwise contacting us, we will collect personal information from you. You can opt-out of our marketing emails at any time (see the “Your Privacy Rights” below).
  • Deliver Targeted Advertising to You: We may use your information to develop and display personalized content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.

4. Will Your Information Be Shared with Anyone?

We may process or share your data that we hold based on the following legal basis:

  • Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
  • Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
  • Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
  • Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
  • Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

5. Do We Use Cookies and Other Tracking Technologies?

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

6. How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this policy will require us keeping your personal information for longer than the period of time in which users have an account with us.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

7. How Do We Keep Your Information Safe?

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal